Support for the schee theme

Using schee and stuck somewhere? Write to us – we're happy to help, personally and in English or German.

How to reach us

We reply within two business days (Monday to Friday, except public holidays in Bavaria, Germany), usually sooner.

Help us help you faster

Please include:

Your store address (e.g. your-store.myshopify.com).
Which page and which device: for example "product page, iPhone, Safari".
What you expected and what happens instead – a screenshot or a short screen recording helps a lot.
The theme version: under Online Store → Themes next to the schee theme.

If we need to look at something in your store, we'll ask for collaborator access first. We never change anything without your consent.

Maybe it's already in the handbook

The handbook walks you through setting up schee step by step – from the five styles to the product page, cart, legal pages and unit prices. The FAQ answers most questions right away.

What support covers

Questions about setup and every theme setting
Bugs in the theme – we fix them and ship the fix as a free update
Working together with the schee: Shop-Module app

Custom code changes to the theme and issues caused by third-party apps are supported on a limited basis only. We're still happy to tell you where the problem is.

Updates

New versions of schee are free. Shopify lets you know under Online Store → Themes when an update is available. Your settings and content carry over.